How to solve the problem of Telegram account being blocked

——Professional operational experience summary to help you efficiently address account issues and How to solve the problem of Telegram account being blocked

一、Common Reasons for Telegram Account Bans and Violations of Regulations

1. Sending Spam or Advertising

• Violation of regulations: Telegram’s Terms of Service Article 4.3 (prohibiting the abuse of the platform to send unsolicited bulk messages).
• Specific manifestations:
  • Frequent promotion of advertising links in groups or channels (e.g., more than 5 times per hour).
  • Sending promotional content in bulk via private messages without the recipient’s active subscription.
  • Repeatedly joining numerous irrelevant groups and mentioning all members for 引流
    (traffic diversion).
• Risk level: ⭐️⭐️⭐️⭐️ (highly likely to trigger automatic system bans).
• Example image: (Insert picture: Screenshot of group chat records sending spam, labeled “Violation example: Frequent promotion of commercial links”).

2. Misuse of API or Third-Party Tools

• Violation of regulations: Telegram’s Developer Agreement Article 2.1 (prohibiting the use of unauthorized automated scripts or crawlers).
• Specific manifestations:
  • Using group control tools (e.g., “Telegram Bot Farm”) to manipulate over 10 accounts simultaneously.
  • Illegally 抓取 (scraping) user privacy data (such as phone numbers and chat records) through crawler programs.
  • Deploying auto-reply bots without marking the “Bot” identity.
• Detection mechanism: The server monitors abnormal API call frequencies (e.g., over 50 requests within 1 minute).
• Example image: (Insert picture: Screenshot of a third-party group control software interface, labeled “Characteristics of 违规 tools: Batch account logins and automated scripts”).

3. Impersonating Others or Institutions

• Violation of regulations: Telegram’s Privacy Policy Article 5.2 (prohibiting identity forgery or infringement of others’ rights).
• Specific manifestations:
  • Account names, avatars, and profiles closely resemble corporate registered trademarks (e.g., “Apple_Support”).
  • Using public figures’ portraits without authorization (e.g., celebrity photos as avatars).
  • Imitating official accounts to send phishing links (e.g., pretending to be “Telegram Admin”).

Example image: (Insert picture: Comparison screenshot of a fake account and an official account, labeled “Note the difference in blue verification marks”).

4. Disseminating Illegal or Sensitive Content

• Violation of regulations: Telegram’s Acceptable Use Policy Article 3.1 (prohibiting the dissemination of violent, pornographic, terrorist, etc., content).
• Specific manifestations:
  • Sharing files or media containing harmful content for children.
  • Discussing illegal drug transactions or weapon trafficking information in public groups.
  • Publishing extreme remarks inciting racial discrimination or terrorist activities.
• Consequences of reports: If reported by more than 5 users, the account will enter the manual review queue.

Example image: (Insert picture: Screenshot of a sensitive content warning pop-up, labeled “Example of system auto-detection of prohibited keywords”).

5. Frequent Device or VPN Switching

• Violation of regulations: Telegram’s Security Guide Article 2.5 (abnormal login behaviors trigger risk control mechanisms).
• Specific manifestations:
  • Logging in from IP addresses of more than 3 countries/regions within 24 hours.
  • Frequent replacement of mobile phones or computers without enabling Two-Factor Authentication (2FA).
  • Using free VPN nodes that mark the IP as high-risk (e.g., ProtonVPN free servers).
• Avoidance suggestions: Bind to fixed devices + use enterprise-level VPN (e.g., NordLayer) to maintain IP stability.

Example image: (Insert picture: Screenshot of a multi-device login warning notification, labeled “Abnormal login triggers risk control reminder”).

二、Correct Process for Telegram Account Appeal

Step 1: Confirm the Ban Type

• System prompts:
  • Temporary ban: Displays “Account temporarily banned” (usually unblocks automatically within 1-3 days).
  • Permanent ban: Displays “Account banned permanently” (requires manual appeal).
• Example image: (Insert picture: Screenshot of the permanent ban prompt interface, labeled “Note the position of the appeal button”).

Step 2: Submit an Appeal through Official Channels

1. In-app appeal:
   1. Click the “Appeal” button on the ban page to enter the form-filling page.
   1. Example image: (Insert picture: Screenshot of the appeal form page, labeled “Reason for appeal must be written in English”).
   1. Content key points:
      1. State the account’s purpose (e.g., “personal social use” or “customer service”).
      1. Provide evidence of no violations (e.g., “The past 30 days of chat records can be publicly reviewed”).
      1. Non-native speakers are advised to use Grammarly to check English grammar errors.
2. Email appeal:
   1. Recipient addresses: support@telegram.org / abuse@telegram.org (send via both channels in emergencies).
   1. Email template: Subject: Appeal for Banned Account [@YourUsername] Dear Telegram Team, My account (@username) was banned on [date]. As a [personal user/enterprise account], I strictly follow Telegram policies. Possible misunderstanding:

Subject: Appeal for Banned Account [@YourUsername] Dear Telegram Team, My account (@username) was banned on [date]. As a [personal user/enterprise account], I strictly follow Telegram policies. Possible misunderstanding:

Dear Telegram Team, My account (@username) was banned on [date]. As a [personal user/enterprise account], I strictly follow Telegram policies. Possible misunderstanding:

My account (@username) was banned on [date]. As a [personal user/enterprise account], I strictly follow Telegram policies. Possible misunderstanding:

Possible misunderstanding:

• [Briefly describe the possible reason for misjudgment, e.g., “A user in the group violated regulations, but it was not my operation.”]
  • [Attach evidence, such as a screenshot.zip (needs to be encrypted and compressed with a password noted).] I kindly request a review. Please contact me via this email or +[bound phone number]. Best regards, [Name] | [Bound email]

I kindly request a review. Please contact me via this email or +[bound phone number]. Best regards, [Name] | [Bound email]

Best regards, [Name] | [Bound email]

[Name] | [Bound email]

• Example image: (Insert picture: Screenshot of the successful email sending interface, labeled “Attachment must include identification and account credentials”).
• Contact official social media accounts:
  • Twitter/X private message template: Hi @SmbSupport, my account @username was banned (Case ID: if available). It’s crucial for my [work/family communication]. Could you help escalate this issue? (Attach a screenshot of the email sent to prove the ticket has been submitted.)

Example image: (Insert picture: Screenshot of the Telegram official Twitter private message interface, labeled “Provide Case ID to speed up processing”).

6 月 27, 2025
The Telegramsk Team